Toward an Improved Payroll Processing/Human Resources System for Cattaraugus County (Cattaraugus County) December 1999

Cattaraugus County engaged CGR to undertake a detailed strategic analysis of the purpose, current operations and future potential of five core infrastructure departments that affect virtually all other departments and functions of County government. The study resulted in specific practical and realistic recommendations for change, most of which have been implemented. Subsequently CGR has been hired twice to guide County officials in developing implementation plans for integrating specific administrative services.

Report Date: Dec 1999
Author(s): Charles Zettek
Subject(s): Government Management
Location: Cattaraugus, New York

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