Planning For the Future-Improving Rockland County's Delivery of Human Services Findings and Recommendations

Through a collaborative effort with a 25-member Task Force, CGR completed a comprehensive analysis of Rockland County’s largest human service departments - DSS, Health, Mental Health and Probation. This report presents 10 recommendations to bring about a more customer-focused, efficient and effective delivery system. Recommendations focus on organizational, service response, and information system improvements.

Report Date: May 2005
Author(s): Charles Zettek , Susan Lepler
Subject(s): Human Services , Government Management
Location: Rockland, New York