Rochester Housing Authority Strategic Plan 2010-2015

The Rochester Housing Authority (RHA) provides public housing, Section 8 and/or other housing-related services for more than 22,000 low income or disabled residents in the 5-county Rochester NY region. CGR provided consultant and facilitation services to assist the agency as it developed its first comprehensive strategic plan. The engagement included approximately 50 interviews with internal and external stakeholders; an agency-wide employee survey; resident council focus group session; and numerous strategic planning events with key stakeholders.

Report Date: Jan 2011
Author(s): Charles Zettek , Vicki Brown , Jaime Saunders
Subject(s): Strategic Planning & Facilitation
Location: Monroe, New York

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