The Future of the DuPage County Convalescent Center: Options for Consideration

Like many counties across the United States that continue to operate publicly-owned skilled nursing facilities, DuPage County, IL is seeking to preserve the historic mission of its 360-bed Convalescent Center (nursing home) while improving its financial sustainability in a challenging healthcare and long-term care environment. CGR was engaged by the...

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Elm City Communities Strategic Plan 2016-2018 Plan

The Housing Authority of the City of New Haven, CT engaged CGR to facilitate a strategic planning process for the agency. The Housing Authority provides public housing and housing choice vouchers to thousands of low-income or disabled residents of the City of New Haven, and has strengthened its reputation in...

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School #17 Strategic Plan - Developing an Implementation Plan for a Community School

Receivership and Community Schools: In summer 2015, a new New York State Education Law was enacted pertaining to School Receivership to give greater autonomy and resources to chronically underperforming schools. CGR was engaged by the Farash Foundation to help a pre-K through 8th grade school in Rochester, NY...

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Otsego County Community Health Assessment - Prevention Agenda Objectives 2014-17

Otsego County engaged CGR to assist with the development of its Community Health Assessment for 2014-17. CGR, in partnership with the county Health Department collected and analyzed data on a variety of health issues, as well as socioeconomic, demographic, educational and environmental data. In addition, CGR facilitated a community stakeholder...

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The Future of County Nursing Homes in New York State

In a study of county-owned nursing homes throughout New York State, CGR found 92% of homes outside NYC lost money in 2010, and without significant changes in how they operate, most have little chance to survive. Historically, counties have considered the homes to be an important part of their missions,...

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Options for Governmental Structural Changes: Dissolution & Alternatives Study for Village of Hoosick Falls, NY

In 2012, the officials in the eastern New York Village of Hoosick Falls contracted with CGR to conduct a study on the impacts of village dissolution. The study considered the impacts of dissolving the village government including the impacts on the police department, justice court, public works and administrative functions....

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Rochester's Communities and their Public Libraries - 2012 and Beyond

To provide the foundation for the Rochester NY Public Library’s strategic planning process for 10 community branches, CGR documented how patrons use each branch. Key findings included: a) branches fill different roles in different locations and need flexibility to be responsive, b) since 1999 circulation was down but door count,...

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Strategic Options to Realign Resources for the Southeastern NY Library Resources Council

The strategic plan of the Southeastern New York Library Resource Council, one of 9 Reference and Research Library Resource Councils (3Rs) in the state, calls for streamlining services and leveraging limited resources for more effective support of member libraries. CGR examined the feasibility of formalizing shared services and/or consolidating with...

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Southern Arizona Community Indicators: A Foundation for Action

CGR was selected to coordinate the creation of Southern Arizona Indicators, an interactive profile of Southern Arizona now serving to spur discussion of community issues and solutions. Led by the Community Foundation of Southern Arizona and the United Way of Tucson & Southern Arizona, the initiative is also supported by...

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Coming Home to Caring Communities: A Blueprint for Serving Veterans and Families

After more than a decade of war in Afghanistan and years of combat in Iraq, thousands of returning service members struggle with injury, post-traumatic stress or other challenging problems. The lives of more than 6,200 families changed forever when they lost family members in these wars. The Rochester NY nonprofit...

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Read to Succeed Buffalo - Focusing and Aligning Resources

A Buffalo NY nonprofit at a crossroads turned to CGR to design and facilitate its strategic planning process. CGR involved board, staff and community stakeholders in the work of planning Read to Succeed’s future in a way that aligns staff’s day-to-day work with organizational mission. CGR deliverables included developing the...

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Orange County Valley View Nursing Home: Current Reality and Future Options

A team led by CGR assessed options for the future of the 360-bed public nursing home operated by Orange County NY, and recommends the county sell the facility. Although CGR identified ways to reduce costs if the county continues to own the home, we concluded that any potential cost savings...

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Rochester Housing Authority Strategic Plan 2010-2015

The Rochester Housing Authority (RHA) provides public housing, Section 8 and/or other housing-related services for more than 22,000 low income or disabled residents in the 5-county Rochester NY region. CGR provided consultant and facilitation services to assist the agency as it developed its first comprehensive strategic plan. The engagement...

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Genesee County Nursing Home Assessment and Analysis of Future Options

For Genesee County (NY), CGR explored a spectrum of options for its long-term care operations. CGR recommends the county remain in the nursing home business for the time being, but initiate steps to downsize its 80-bed domiciliary (adult home); look for a partner to provide an assisted living program within...

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Veterans in Rensselaer County: Understanding Needs and Local Solutions

CGR was engaged to conduct a county-wide needs assessment for veterans in Rensselaer County NY. As the veteran population changes so do their needs, and local communities are increasingly called upon to collaborate with the Veterans Administration (VA) to provide a network of support. CGR combined surveys and...

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Voices Together: A Community Conversation on Veterans' Reintegration in the Syracuse Region

Funding from Harris Beach law firm enabled CGR to conduct a day-long summit in fall 2009 on veteran’s reintegration issues in the Syracuse NY area. CGR's report on local priorities, service gaps and solutions are based on input provided by about 70 participants.

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Community Services Benchmarking Summary

As part of a strategic planning process, the Town of Victor NY engaged CGR to perform a community service benchmarking study, comparing the town against a group of peer communities on a variety of fiscal, governmental and service delivery measures. The study’s purpose was not just to target the...

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Voices Together: Exploring Priority Needs and Solutions for Change in Veterans Reintegration

To help the Veterans Outreach Center serving the Greater Rochester NY region address veterans’ reintegration issues, CGR brought together 140 stakeholders in specially designed summits. Exposing veterans who had recently served in the military, family members and service providers to different perspectives, and having them work together to...

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MASTER CONTRACTING WITH COMPREHENSIVE SERVICE PROVIDERS: A Tool to Simplify Administration and Promote Outcome-Focused, Integrated Services

CGR was commissioned by the UCLA Center for Healthier Children, Families and Communities to prepare a resource paper on master contracting because of the unique expertise of CGR staff in this area. Master contracting is an administrative tool to combine government contracts within a single provider to both simplify...

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Building Partnerships For An Aging Community: 2006-2008 Strategic Plan for the Schenectady County Long Term Care Consortium

CGR helped the Schenectady County Long Term Care Consortium develop its first-ever strategic plan. CGR analyzed demographic data on the senior population in the county, conducted focus groups with providers and consumers to define major issues facing seniors, and facilitated a collaborative process for the consortium to review data and...

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Buffalo Literacy Campaign Focus Groups with Target Populations

For a Buffalo, NY coalition that is working to bring about systemic changes in the way literacy services are provided in the city, CGR conducted focus groups with target populations.

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RIT Climate Study - Perceptions of Faculty, Students and Staff - April 2003

In its continuing efforts to improve all aspects of campus life, RIT is striving to become a more racially, ethnically, and culturally diverse university. As part of that process, RIT engaged CGR to conduct an objective baseline assessment of how faculty, staff, and students perceive the current campus environment....

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Closing Indian Point: The Physical Threat

CGR staffed the Westchester Public Issues Institute, aimed at studying public issues affecting the lower Hudson Valley. In 2002, CGR studied the impact of the closure of the Indian Point nuclear power plants and conducted a survey of Westchester businesses on the impact of high Human Services prices on...

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Closing Indian Point: Implications for NYC Metro Energy Supply

CGR staffed the Westchester Public Issues Institute, aimed at studying public issues affecting the lower Hudson Valley. In 2002, CGR studied the impact of the closure of the Indian Point nuclear power plants and conducted a survey of Westchester businesses on the impact of high Human Services prices on...

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The High Cost of Housing: A Survey of Employers & Employees in Westchester County - The Westchester Public Issues Institute

CGR staffed the Westchester Public Issues Institute, aimed at studying public issues affecting the lower Hudson Valley. In 2002, CGR studied the impact of the closure of the Indian Point nuclear power plants and conducted a survey of Westchester businesses on the impact of high Human Services prices on...

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What Westchester's New York Address Does to Local Taxes - The Westchester Public Issues Institute - October 2001

CGR staffed the Westchester Public Issues Institute, aimed at studying public issues affecting the lower Hudson Valley. In 2001 CGR studied the NYS mandates on Westchester County, local e-commerce impacts and Human Services affordability. CGR estimates that Westchester County will lose from $4 million to $52 million in...

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