Sharing Promising System Reform Strategies: A Resource Manual Describing Nassau County's No Wrong Door Staff Development Initiative

Nassau County is pioneering a new approach to human service delivery via an innovative, multi-year initiative called "No Wrong Door." The goal is to make it possible for a client entering the public service system through any door to gain access to any other needed county or community services. CGR...

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MASTER CONTRACTING WITH COMPREHENSIVE SERVICE PROVIDERS: A Tool to Simplify Administration and Promote Outcome-Focused, Integrated Services

CGR was commissioned by the UCLA Center for Healthier Children, Families and Communities to prepare a resource paper on master contracting because of the unique expertise of CGR staff in this area. Master contracting is an administrative tool to combine government contracts within a single provider to both simplify...

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Building Partnerships For An Aging Community: 2006-2008 Strategic Plan for the Schenectady County Long Term Care Consortium

CGR helped the Schenectady County Long Term Care Consortium develop its first-ever strategic plan. CGR analyzed demographic data on the senior population in the county, conducted focus groups with providers and consumers to define major issues facing seniors, and facilitated a collaborative process for the consortium to review data and...

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Information & Referral: How Well are We Doing? A Model for Evaluation of 2-1-1 Services

CGR assisted the Finger Lakes 2-1-1 Collaborative in developing an evaluation model to gauge progress toward key outcomes and measures. CGR collected information on six established 2-1-1 systems across the country to identify best practices and challenges in measuring the performance of 2-1-1 operations.

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Planning For the Future-Improving Rockland County's Delivery of Human Services Findings and Recommendations

Through a collaborative effort with a 25-member Task Force, CGR completed a comprehensive analysis of Rockland County’s largest human service departments - DSS, Health, Mental Health and Probation. This report presents 10 recommendations to bring about a more customer-focused, efficient and effective delivery system. Recommendations focus on organizational, service response,...

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Erie County: State of the Child & Family

In 2002, Joel A. Giambra, Erie County Executive, engaged CGR to lead the county’s Blueprint for Change Initiative. This project included three components: 1) examining the current operations of the county’s human service agencies and recommending organizational and service delivery improvements that will result in more cost-effective, integrated, and...

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Wraparound Demonstration Project: An Alternative to Out-of-Home Placement for Youth at Risk

In 2002, Joel A. Giambra, Erie County Executive, engaged CGR to lead the county’s Blueprint for Change Initiative. This project included three components: 1) examining the current operations of the county’s human service agencies and recommending organizational and service delivery improvements that will result in more cost-effective, integrated, and...

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A Blueprint for Change: Restructuring Erie County Government to Improve the Impact and Effectiveness of Services to Children and Families

In 2002, Joel A. Giambra, Erie County Executive, engaged CGR to lead the county’s Blueprint for Change Initiative. This project included three components: 1) examining the current operations of the county’s human service agencies and recommending organizational and service delivery improvements that will result in more cost-effective, integrated, and...

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Schenectady County Community Profile 2003: How Well Are We Doing? Compiled by Capital Region BOCES

CGR compiled information for an in-depth community profile of Schenectady County showing how the county was doing in a wide range of areas affecting the quality of life for Schenectady residents. The report presented data on 59 indicators showing the county's status in achieving success by six, building futures for...

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Broome County Visioning Project for Children and Adolescents - An Assessment of What Exists and Service Gaps - July 2002

CGR coordinated a year-long research and community-based planning process which resulted in 2002 in a detailed action plan to expand and improve mental health and related services to children and adolescents, and their families, in Broome County. The primary focus of the county and state Office of Mental Health-funded...

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Streamlining and Strengthening Services for Children, Youth and Families in Tioga County

Intrigued by Albany County’s decision to form a new Department for Children, Youth, and Families, Tioga County secured the assistance of Meridian Consulting Services and now CGR to help the County review its current operations and develop a new organizational structure for children and families. Our staff is now...

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Integrated Systems of Care for Children's Mental Health: A Technical Assistance Resource Book

This project included research into county models of integrated systems of care and the development of a technical assistance tool, Integrated Systems of Care for Children’s Mental Health: A Technical Assistance Resource Book, which included profiles of the models and common core elements. Based on this work, CGR staff held...

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