The Avon Volunteer Fire Department (AVFD) serves the Town of Avon, CT, and its 19,000 residents as a fully volunteer organization. In 2022, AVFD is facing a series of challenges related to its personnel, an increased demand for services, the need to replace several apparatus and aging stations. The project analyzed the calls for service, apparatus, equipment, responder activity and volunteer engagement. The report also included an evaluation by an architect of the four fire stations. CGR worked with the AVFD and Town to develop a 10-year master plan to prioritize purchases, identify opportunities to improve staffing and making needed renovations and replacement of stations. The Town is actively considering key aspects of the capital plan for implementation.