EMS, Fire and Rescue in Ridgefield Park - Evaluation of Existing Conditions and Options for the Future

The Village of Ridgefield Park (NJ) engaged CGR to conduct a comprehensive review of its emergency medical services, fire department and rescue squad operations. This community of 13,000 in 1.5 square miles in northern New Jersey has been served by dedicated volunteers for generations. After a thorough study of the...

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Ontario County EMS and Fire - Existing Conditions and Opportunities for Action

CGR developed a comprehensive report on the existing conditions of the EMS, fire, communications and hospital emergency departments in Ontario County. The project involved reviewing the operations of 28 fire agencies and ten EMS transport organizations that served the county. The number and types of fire protection and EMS agencies...

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Avon Fire Department Plan for the Future - An Analysis of Existing Conditions and Setting a Course for the Future

The Avon Volunteer Fire Department (AVFD) serves the Town of Avon, CT, and its 19,000 residents as a fully volunteer organization. In 2022, AVFD is facing a series of challenges related to its personnel, an increased demand for services, the need to replace several apparatus and aging stations. The project...

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Looking Toward the Future - Fire and EMS Services in the Wildwoods - Existing Conditions and Options for Change

In 2021, CGR was engaged by the City of North Wildwood to conduct a study on the fire and EMS services in North Wildwood and the City of Wildwood as well as the EMS service Wildwood Crest. The study found that the community has an average of 17 calls for...

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Marbletown Fire and EMS Operations - An Evaluation of Existing Conditions and Opportunities for the Future

The Town of Marbletown and its 5,500 residents are served by seven fire districts and an independent ambulance service. The Town Board, the ambulance service leadership and the leadership of six of the fire districts commissioned a study to evaluate the existing operations of the fire districts and EMS service...

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Analysis of Emergency Medical Services in Irondequoit - Overview of Existing Conditions and Options for the Future

The Town of Irondequoit engaged CGR to analyze its existing emergency medical services (EMS) system and consider options for the future. Traditionally, five fire districts, an independent non-profit ambulance service and a commercial ambulance service have worked to provide the service to the 50,000 residents of Irondequoit. Because of recent...

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Town of Irondequoit Fire Districts - An Analysis of Existing Conditions and Options for the Future

CGR was engaged by the five fire districts of the Town of Irondequoit (Laurelton, Point Pleasant, Ridge Culver, Sea Breeze and St. Paul Boulevard) to conduct a comprehensive study to evaluate their operations and identify options for improvement. CGR conducted interviews with an array of members of each department and...

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The Future of EMS in Queensbury - An Evaluation of Existing Conditions and Recommendations for the Future

Our study found that Queensbury’s EMS system is in good shape in many respects: it has adequate funding, a strong cadre of volunteers, modern equipment and appropriate physical resources. We also found, however, that the EMS system in Queensbury could provide better service to residents and visitors for the same...

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NYS DWI Report - An Exploratory Examination

CGR undertook an objective, exploratory assessment of Driving While Intoxicated (DWI) legislation and Department of Motor Vehicles (DMV) regulations and their implementation in New York State. We examined how new regulations issued by the DMV in 2012, which expand the grounds for administrative license suspension and revocation, fit with the...

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Options for Schodack Fire Departments - Initial Concepts for the Future of the Fire Service

In 2018, the Town of Schodack and five of its fire departments engaged CGR to conduct a comprehensive study of the fire service in the town and develop a series of options for the future. The study looked at calls for service, equipment, staffing, facilities and financial operation for each...

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Future of Fire Service in Schodack, NY - Part 1: An Evaluation of Existing Conditions

In 2018, the Town of Schodack and five of its fire departments engaged CGR to conduct a comprehensive study of the fire service in the town and develop a series of options for the future. The study looked at calls for service, equipment, staffing, facilities and financial operation for each...

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Oswego County Public Safety and Criminal Justice System - Evaluation of Existing Conditions and Recommendations for Change

CGR (Center for Governmental Research) was hired to conduct an evaluation of the Oswego Public Safety and Criminal Justice system. The project included a review of the civilian and union public safety services of the Oswego County’s Sheriff’s Department, 911, District Attorney’s Office, Assigned Counsel, county, city, and town/village courts,...

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Reimagining Law Enforcement in Tompkins County - Concluding Activities and Next Steps

CGR conducted an evaluation of existing law enforcement in Tompkins County, the City of Ithaca and the villages of Cayuga Heights, Dryden and Groton. The project focused on determining what services exist and how they are currently performed, then identified a series of options for potential changes to law enforcement....

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Police Oversight in Rochester - An Examination of Outcomes and Other Models

CGR was engaged by the Rochester City Council to analyze data and research best practices for civilian oversight of police to inform the Council’s review of the Rochester Civilian Review Board in light of community demands for stronger oversight of police. The study found that the oversight model used in...

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Reimagining Law Enforcement in Tompkins County - Opportunities for the Future of Law Enforcement

CGR conducted an evaluation of existing law enforcement in Tompkins County, the City of Ithaca and the villages of Cayuga Heights, Dryden and Groton. The project focused on determining what services exist and how they are currently performed, then identified a series of options for potential changes to law enforcement....

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Reimagining Law Enforcement in Tompkins County - Baseline Examination of Law Enforcement Services

CGR conducted an evaluation of existing law enforcement in Tompkins County, the City of Ithaca and the villages of Cayuga Heights, Dryden and Groton. The project focused on determining what services exist and how they are currently performed, then identified a series of options for potential changes to law enforcement....

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Evaluation of Public Safety in the Town and Village of Victor - Final Report with Baseline Review, Options and Possible Actions for EMS, Fire and Law Enforcement Services

In 2016, the town of Victor (NY) contracted with CGR to conduct a comprehensive evaluation and planning process for their growing suburban community. The analysis included reviewing the operations of two fire departments, an independent ambulance company, the sheriff’s office and state police and then identifying options for operation...

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North East Joint Fire District Evaluation of Operations: Review of Current Operations and Recommendations for Change

In 2015, officials for the Northeast Joint Fire District in Webster and Penfield, NY contracted with CGR to conduct an analysis of their district and two associated fire departments regarding the quality of operations, fiscal planning and opportunities for efficiency. As a result of the study, the board of fire...

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Analysis of Police Services in East Goshen, West Goshen, and Westtown Chester County, Pennsylvania - Options for Future Operations

In 2014, the southeastern Pennsylvania communities of East Goshen, Westtown and West Goshen hired CGR to conduct a review of their law enforcement operations for their two police departments Westtown-East Goshen (WEGO) and West Goshen. The purpose was to evaluate the potential benefits of consolidating the two departments into one....

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Emergency Medical Services System in Greene County - Assessment of EMS Operations and Options for Improving Service

In 2014, CGR completed a project for the Greene County (NY) EMS Task Force the focused on enabling the county EMS providers to plan to modify their system based on the demands for service, existing resource availability and geographic constraints. The study created three different options for resource...

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Village of Medina Dissolution Study - Baseline Description of Services, Options for Dissolution, Fiscal Impact and Dissolution Plan

In 2013, officials in the western New York Village of Medina launched an effort to analyze the potential efficiency of dissolving the Village of Medina. The study considered the impacts of dissolving the village government while maintaining appropriate levels of service for municipal services including the Police Department. Cost savings...

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Village of Dryden Police Services Restructuring Study

In 2013, the central New York Village of Dryden requested a review of their police department operations including identifying options for the future of the local law enforcement service. The study evaluated processes for police patrol, volume of criminal activity and financial operations of the police department. A variety of...

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Future of Fire Service in Byron, NY - Baselines and Options Report

CGR completed an in-depth analysis of the provision of fire protection in Byron, NY in Genesee County. The report identified several options for the Town Of Byron, Byron Fire Department and the South Byron Fire District to consider related to potential changes in the fire service. The report highlighted...

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The Future of Law Enforcement in Watkins Glen

In 2012, CGR was engaged by the Village of Watkins Glen to evaluate their police department and provide options to reduce costs including sharing services with the Schuyler County Sheriff’s Office. CGR conducted on site interviews with staff of both departments, participated in department observation, and regularly met with...

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Potential Impact on Emergency Services in Alabama, NY: An Evaluation of the Proposed STAMP Project

At the request of the Genesee County Economic Development Center (GCEDC), CGR evaluated the potential impact to existing public safety services in the area of a proposed major advanced manufacturing plant in Alabama NY. The proposed STAMP (Science Technology and Advanced Manufacturing Plant) site is in a rural area of...

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Hamlin, Morton, Walker Fire District Consolidation Study - Baseline Review and Analysis of Options

CGR completed a consolidation study for the Fire Districts of Hamlin, Morton and Walker. The districts are located primarily in the northwest quadrant of Monroe County NY, largely covering the Town of Hamlin. The districts jointly agreed to study the operational and tax impacts associated with consolidation to address the...

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A Review of Options for Ambulance Services in the Town of North Hempstead

CGR completed, in partnership with Hofstra University, a major research engagement that looked at current ambulance and emergency medical services for the Town of North Hempstead (population 220,000) in NY’s Nassau County, where fire departments represent the most numerous emergency medical providers in the community. CGR completed extensive data collection...

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Baseline Review of Ambulance Services and EMS in the Town of North Hempstead, NY

CGR completed, in partnership with Hofstra University, a major research engagement that looked at current ambulance and emergency medical services for the Town of North Hempstead (population 220,000) in NY’s Nassau County, where fire departments represent the most numerous emergency medical providers in the community. CGR completed extensive data collection...

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Consolidating Police Services in Whitestown, New York - Options for the Future

Five communities in Oneida County – the Town of Whitestown, and the Villages of Yorkville, New York Mills, Whitesboro and Oriskany – had discussed off and on over the years consolidating their separate police departments. CGR was engaged to provide, for the first time, comprehensive information that can serve as...

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Northeast Joint Fire District Planning Study - 2006 to 2026 Staffing, Equipment and Facilities Needs for the Next Twenty Years

CGR studied the need for an additional fire house in the North East Joint Fire District and recommended that a new station be built near the intersection of Schlegel and Phillips roads. The study recommended that a pumper and light rescue vehicle be housed at the new station, estimated to...

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An Assessment of the Village of Westhampton Beach Police Department: Options for the Future

CGR studied the staffing and configuration of the Westhampton Police Department and found that it had a sufficient number of police officers (in fact, it was above a recommended ratio, but residents appear willing to fund a high level of service) but that it could consider adding officers and supervisors...

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Rochester Police Department Patrol Division Reorganization: An Interim Evaluation

CGR studied the impact of the Rochester Police Department's patrol sector reorganization for the six months after it was implemented and found that response time had been cut by an average of 10 percent and $940,000 in overtime costs had been saved. The study did not determine whether officers...

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Disaster Planning Needs Assessment for the North Greece Fire District

CGR completed a Disaster Planning Needs Assessment for the North Greece Fire District, which serves the largest service area in Monroe County NY. The project involved surveying paper, electronic and microfilm records; identifying records vital to district operations; identifying related risks and vulnerabilities; assessing current disaster recovery practices in place;...

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Re-Thinking Service Delivery Strategies For PINS And JD Youth And Their Families In Monroe County - August 2003

CGR assisted Monroe County Department of Human Services, the Monroe County Office of Probation-Community Corrections, Family Court, the education system, and other Monroe County stakeholders in an eight-month process to extend its efforts to reduce out of home placements to all youth involved in the Juvenile Justice system. ...

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