Looking to the 21st Century: Improving the Return on Investment in Rochester's Human Services Delivery System (Human Services Return on Investment Leadership Team)

The goal of the Return on Investment (ROI) Project is to improve the community’s return on its investment in its people and human service systems. It aims to enhance human services outcomes of its citizens by shifting as many of our resources as possible from any inefficient administrative and overhead structures into the most cost effective direct provision of needed core services and programs. The emphasis of the first year of the project, and of this report, is on “Neighborhood-Based Youth and Family Services in the City of Rochester.” The report focuses on practical recommendations for change, and timetables and responsibilities for their implementation.

Report Date: Sep 1998
Author(s): Donald Pryor , Patricia Malgieri
Subject(s): Human Services
Location: Monroe, New York